Terms of Service

1. Acceptance of Terms By accessing and using this Apprenticeship e-Portfolio Software (the “System”), you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use the System.

2. Confidentiality All information, data, and materials accessible through the System are considered confidential. You agree to keep this information private and not to share, distribute, or disclose any content, details, or functionalities of the System with unauthorized individuals or parties.

3. User Responsibilities

• You must use the System for authorized and intended purposes only.
• You agree to maintain the confidentiality of your login credentials and account information.
• You will not attempt to reverse engineer, decompile, or otherwise extract the source code or underlying ideas of the System.

4. Prohibited Actions You agree not to:

• Share screenshots, descriptions, or any specific details about the System outside of the authorized user group.
• Use the System in a way that could harm its functionality, security, or integrity.

5. Breach of Terms Any violation of these Terms of Service may result in suspension or termination of your access to the System and may lead to further legal action.

6. Changes to Terms We reserve the right to update these Terms of Service at any time. You will be notified of any significant changes, and continued use of the System after such modifications indicates acceptance of the new terms.

7. Contact Information For any questions regarding these Terms of Service, please contact info@themarketingtrainer.co.uk.

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Privacy Policy

1. Introduction
This Privacy Policy outlines how The Marketing Trainer (“we”, “us”, or “our”) collects, uses, and protects the personal data of users of the Apprenticeship Learner Management System (the “System”). We are committed to ensuring that your privacy is protected and that all data is handled responsibly and in compliance with applicable laws.

2. Data We Collect
We may collect and process the following data:

• Personal Information: Name, contact details, date of birth, and unique learner reference numbers.
• Educational Records: Enrolment details, attendance, assessments, and progression data.
• Business Information: Details about the learner’s employer, including company name, address, and other relevant business information related to the apprenticeship.
• System Usage Data: Information on how users interact with the System to monitor and improve its performance.

3. Purpose of Data Collection
The data collected is used to:

• Manage and track apprenticeships effectively.
• Provide personalised support and feedback to users.
• Communicate with learners, employers, and training providers.
• Fulfil our legal and regulatory obligations.

4. Data Sharing
We do not sell, trade, or otherwise transfer your personal data to third parties, except as outlined below:

• Education and Skills Funding Agency (ESFA): To ensure compliance with funding requirements and for reporting purposes.
• Ofsted: For inspection and quality assurance purposes.

We will only share data with these entities to the extent necessary to fulfil our obligations and maintain the quality and funding of the apprenticeship programme.

5. Data Storage and Security
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the data collected through the System. Your data will be stored securely in compliance with data protection regulations.

6. Data Retention
We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted.

7. Your Rights
You have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your data, subject to our legal and regulatory obligations.
• Object to the processing of your data in certain circumstances.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data management practices. We will notify users of any significant changes and, where required, seek your consent.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at info@themarketingtrainer.co.uk.

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